Orders and shipments
1. How can I place an order?
To place an order, simply browse through our products and add the items you want to your cart. Once you have finished shopping, proceed to the checkout page where you can review your order and enter your shipping and payment information. Click on the "Place Order" button to complete your purchase.
2. How long does it take to process an order?
We strive to process and ship all orders within 1-3 business days. However, please note that processing times may be longer during peak seasons or promotional periods. Once your order has been shipped, you will receive a confirmation email with tracking information.
3. What shipping methods do you offer?
We offer a variety of shipping methods to cater to your needs. The available options will be displayed at the checkout page, and you can choose the one that suits you best. Please note that shipping times may vary depending on your location and the shipping method selected.
4. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the website of the shipping carrier.
5. What should I do if my order is damaged or incorrect?
If your order arrives damaged or if you receive the wrong items, please contact our customer support team within 48 hours of receiving your order. We will be happy to assist you and resolve any issues as quickly as possible.